FAQ

What is your return policy?

We offer a 30-Day Money-Back Guarantee. If you're not completely satisfied with your purchase, contact us at support@evercomfort.shop to start a return. Items must be returned within 30 days of delivery, unused and undamaged, in their original packaging.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Do you ship internationally?

Not at this time — we currently ship only within the United States. We hope to offer international shipping in the future.

How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping takes an estimated 5-15 business days, depending on your location.

Do you offer free shipping?

Yes! We offer free shipping on every order within the United States — no minimum purchase required.

Can I track my order?

Absolutely! Once your order is shipped, you'll receive a tracking number via email. Use this number to track your package on our website or the carrier's website.

What size is the cushion, and will it fit my chair?

The cushion measures 15.7 x 17.3 x 14.6 in and fits office chairs, car seats, and dining chairs alike. A non-slip base keeps it in place, and the cover is removable and machine washable.